FAQ and Troubleshooting | Post Application

Overview

The Virtual Post Application (VPA) module in Meritto enables institutions to streamline post-application processes like interviews, evaluations, and offer rollouts. This FAQ addresses common queries about scorecards, scheduling, evaluator access, and integrations with video conferencing tools like Google Meet, Zoom, and Microsoft Teams.

Frequently Asked Questions

 

Q2: Can evaluators see only the applications scheduled for today?
A: Yes. Activate the “Show Only Current Date Applications” option in the evaluation tab settings.

Q3: What is the purpose of the Candidate Evaluation and Scoring module in Meritto?
A: It enables institutes to create customizable scorecards for evaluating applicants during post-application processes like interviews or group discussions. 

Q4: What types of scorecards can be created?
A: There are two types:

• One-On-One Scorecard: Used for individual interviews.
• Group Scorecard: Used for evaluating multiple candidates simultaneously, such as in group discussions. 

Q5: What are the prerequisites for using this feature?
A: Access to the Virtual Post Application module on the Meritto portal is required. 

Q6: How do you configure a Candidate Evaluation Scorecard?
A: The steps include:

1. Navigate to the Virtual Post Application section.
2. Select the relevant form and click "Let’s Get Started."
3. Drag and drop the "Candidate Evaluation and Scoring" tab into the workflow.
4. Click "Add New Scorecard" to begin configuration.
5. Define basic settings like scorecard name, process, evaluators, and application details to be shown.
6. Configure scoring fields, including field types, validation rules, and logic for show/hide or calculations.
7. Save and enable the scorecard for use. 

Q7: Can logic be applied to scoring fields?
A: Yes, logic can be implemented to:

• Show or hide fields based on certain conditions.
• Perform calculations, such as summing scores.
• Make fields mandatory based on specific criteria. 

Q8: How are evaluators assigned to scorecards?
A: During the scorecard setup, evaluators are selected to whom the scorecard will be visible for evaluating candidates. 

Q9: Is it possible to display applicant documents in the scoring view?
A: Yes, documents uploaded by applicants or system-generated documents can be configured to display in the evaluator's scoring view. 

Q10: How can instructions be added for evaluators?
A: Instructions can be enabled and defined in the "Instructions" section during scorecard configuration, providing guidance to evaluators. 

 

Q11: What is the Virtual Post Application Platform?
A: It's a comprehensive solution by Meritto that enables educational institutions to digitize and streamline the post-application process, from application submission to enrollment. 

Q12: What are the key features of this platform?
A: The platform offers:

• Interview Slot Booking: Allows candidates to book, be assigned, or auto-allocate interview slots.
• Candidate Evaluation and Scoring: Facilitates the creation of customizable scorecards for evaluating applicants.
• Panel Assignment: Assigns evaluators to candidates or groups for assessments.
• Schedule Video Meetings: Enables online or offline interview scheduling with integrated communication tools.
• Scoring Automation: Automates the computation of composite scores using custom formulas.
• Generate Merit List/Rank List and Place Offer: Ranks candidates and manages offer placements based on evaluation results.
• Enable Offer Acceptance: Allows candidates to view and accept offers through their dashboard. 

Q13: How can institutions design their post-application process using this platform?
A: Institutions can:

1. Select desired post-application stages from the available options.
2. Drag and drop these stages into the workflow between the "Start" and "End" points.
3. Customize the sequence and frequency of stages based on institutional requirements.

Q14: How can I schedule a Google Meet video meeting within Meritto?
A: To schedule a Google Meet meeting:

1. Navigate to the Post Application section in the Meritto portal.
2. Click on Virtual Post Application.
3. Select the desired workflow or process where you want to schedule the meeting.
4. Within the workflow, choose the Schedule Meeting option.
5. Fill in the meeting details, such as date, time, and participants.
6. Save the meeting, and a Google Meet link will be generated and shared with the participants. 

Q15: What are the prerequisites for using Google Meet integration in Meritto?
A: Ensure that:

• Your institution has enabled Google Meet integration within the Meritto platform.
• You have the necessary permissions to schedule meetings in the Virtual Post Application section.

Q16: Can I customize meeting details before sending invites?
A: Yes, you can specify:

• Meeting title
• Date and time
• Participants
• Additional notes or instructions for attendees

Q17: How are participants notified about the scheduled meeting?
A: Once the meeting is scheduled:

• Participants receive an email with the Google Meet link and meeting details.
• The meeting is added to their respective calendars if integrated. 

Q18: Is it possible to reschedule or cancel a meeting?
A: Yes, within the Virtual Post Application section:

1. Navigate to the scheduled meeting.
2. Choose the option to edit or cancel the meeting.
3. Participants will be notified of any changes.

 

Q19: What is the purpose of integrating Zoom with Meritto's Virtual Post Application platform?
A: The integration enables institutions to schedule and manage Zoom video meetings directly within Meritto, streamlining interview and evaluation processes.

Q20: What are the prerequisites for enabling Zoom integration?
A: You need:

• A Zoom Business Admin account.
• Access to the Virtual Post Application module on the Meritto portal.

Q21: How do I enable Zoom integration in Meritto?
A: Follow these steps:

1. Navigate to Post Application > Virtual Post Application in the Meritto menu.
2. Select the desired form and click Let’s Get Started.
3. Drag the Schedule Video Meeting tab into the workflow and click Next Step.
4. Enable the toggle for Zoom and confirm by clicking Yes.
5. Click on the Zoom logo, input an alias name (e.g., "MBA HR Account"), and click Connect.
6. Map Meritto evaluators to corresponding Zoom users and click Save.

Q22: How can I schedule Zoom meetings for candidate evaluations?
A: There are two methods:

• Manual Panel Assignment: Select candidates, assign evaluators and scorecards, set tentative dates and times, and enable Zoom meetings.
• CSV Upload: Upload a CSV file with candidate details, assign evaluators and scorecards, and schedule Zoom meetings in bulk.

Q23: What happens after scheduling a Zoom meeting?
A: Candidates will see a "Join" button on their dashboard at the scheduled date and time, allowing them to join the Zoom meeting directly.

Q24: What is the purpose of integrating Microsoft Teams with Meritto's Virtual Post Application platform?
A: The integration enables institutions to schedule and manage Microsoft Teams video meetings directly within Meritto, streamlining interview and evaluation processes.

Q25: What are the prerequisites for enabling Microsoft Teams integration?
A: You need:

• A Microsoft Teams Admin account.
• Access to the Virtual Post Application module on the Meritto portal.

Q26: How do I enable Microsoft Teams integration in Meritto?
A: Follow these steps:

1. Navigate to Post Application > Virtual Post Application in the Meritto menu.
2. Select the desired form and click Let’s Get Started.
3. Drag the Schedule Video Meeting tab into the workflow and click Next Step.
4. Enable the toggle for Microsoft Teams and confirm by clicking Yes.
5. Click on the Microsoft Teams logo, input an alias name (e.g., "MBA HR Account"), and click Connect.
6. Map Meritto evaluators to corresponding Microsoft Teams users and click Save.

Q27: How can I schedule Microsoft Teams meetings for candidate evaluations?
A: There are two methods:

• Manual Panel Assignment: Select candidates, assign evaluators and scorecards, set tentative dates and times, and enable Microsoft Teams meetings.
• CSV Upload: Upload a CSV file with candidate details, assign evaluators and scorecards, and schedule Microsoft Teams meetings in bulk.

Q28: What happens after scheduling a Microsoft Teams meeting?
A: Candidates will see a "Join" button on their dashboard at the scheduled date and time, allowing them to join the Microsoft Teams meeting directly.

Q29: What is the purpose of Panel Assignment in Meritto?
A: Panel Assignment in Meritto streamlines the evaluation process by assigning evaluators to candidates, ensuring organized and efficient assessments.

Q30: What are the prerequisites for performing Panel Assignment?
A: Access to the Virtual Post Application module on the Meritto portal is required.

Q31: What are the methods available for Panel Assignment?
A: There are two methods:

• Bulk Panel Assignment: Suitable for assigning panels to multiple candidates simultaneously.
• One-on-One Panel Assignment: Ideal for assigning panels to individual candidates. 

Q32: How is Bulk Panel Assignment performed?
A: Steps include:

1. Navigate to Post Application > Virtual Post Application.
2. Select the desired form and click Let’s Get Started.
3. Drag the Panel Assignment tab into the workflow and click Next Step.
4. Select the scorecard and evaluators.
5. Upload a CSV file with candidate details.
6. Map the fields and start the import.

Q33: How can I verify if the Bulk Panel Assignment was successful?
A: Navigate to Post Application > Scorecard > Allocation Import Report, search using relevant filters, and review the upload details.

Q34: How is One-on-One Panel Assignment performed?
A: Steps include:

1. Navigate to Application Manager > Manage Application.
2. Select the desired form and apply filters.
3. For the specific candidate, click on the action button and select Manual Assignment of Panel.
4. Choose the scorecard, evaluator, tentative date and time, and video meeting details if applicable.
5. Click Save to finalize the assignment.

Q35: What is Panel Assignment in Meritto?
A: Panel Assignment in Meritto facilitates the allocation of evaluators to applicants for interviews or assessments, ensuring a structured and efficient evaluation process.

Q36: What are the prerequisites for performing Panel Assignment?
A: Access to the Virtual Post Application module on the Meritto portal is required.

Q37: What methods are available for Panel Assignment?
A: There are two methods:

• Bulk Panel Assignment: Suitable for assigning panels to multiple candidates simultaneously.
• One-on-One Panel Assignment: Ideal for assigning panels to individual candidates.

Q38: How is Bulk Panel Assignment performed?
A: Steps include:

1. Navigate to Post Application > Virtual Post Application.
2. Select the desired form and click Let’s Get Started.
3. Drag the Panel Assignment tab into the workflow and click Next Step.
4. Select the scorecard and evaluators.
5. Upload a CSV file with candidate details.
6. Map the fields and start the import. 

Q39: How can I verify if the Bulk Panel Assignment was successful?
A: Navigate to Post Application > Scorecard > Allocation Import Report, search using relevant filters, and review the upload details.

Q40: How is One-on-One Panel Assignment performed?
A: Steps include:

1. Navigate to Application Manager > Manage Application.
2. Select the desired form and apply filters.
3. For the specific candidate, click on the action button and select Manual Assignment of Panel.
4. Choose the scorecard, evaluator, tentative date and time, and video meeting details if applicable.
5. Click Save to finalize the assignment.

Q41: How can I manage and edit existing panel assignments?
A: Navigate to the Panel Assignment section within the Virtual Post Application module. Here, you can view, edit, or reassign evaluators as needed.

Conclusion