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See what's new at Meritto - April's Product Updates

  • Updated

Introduction

At Meritto, our dedication to enhancing customer solutions and supporting educational organizations like yours in achieving enrollment growth remains a core focus. It is with this passion that we announce the latest updates to our purpose-built solutions, carefully designed not only to equip you for today but also for tomorrow.

So, what’s new? Let’s dive right in.

 

Feature Upgrades

Make conversations to convert more students with Echo

  • Engage anytime, anywhere: Echo ensures you're available to prospective students 24/7, eliminating missed connections and maximizing every moment as an opportunity for connection and guidance through their decision-making journey.
  • Stay on top of new leads and opportunities: Beyond facilitating conversations, Echo helps you identify and capture new leads automatically. Each interaction enriches your CRM with valuable data, paving the way for personalized follow-ups and targeted outreach.
  • Secure every message and seize every opportunity: Easily accessible chat history means no detail is lost. With the ability to seamlessly refer to previous conversations, your teams can continue discussions precisely where they left off, ensuring each follow-up is considerate.

But that’s not all, click here to know more about Echo.


Track, automate, and streamline scholarships and discounts in a few clicks

For organizations that provide scholarships or concessions, we've introduced a new feature that allows students to apply for these benefits during fee payments. This not only reduces the total fee amount but also streamlines the management of fee collections, including tracking discounts and scholarships within Collexo, our Education Payment Cloud.

 

Outreach gets even more simplified as our platform gets even more unified

Alongside our standard telephony, we are introducing Ameyo and Exotel Softphone integration within the Meritto CRM. This feature allows you to make and receive calls directly from listings and profiles with a simple click, removing the need for manual dialing or searching for contacts.

No more switching between apps or missing a beat; instead, enjoy enhanced focus on engaging and converting more prospects. Moreover, all call activities will continue to be automatically logged, providing a comprehensive overview for strategic decision-making.

 

Fee collection made easier, faster, and more secure – now in NPR currency

Now, organizations can more easily collect fees from students or applicants residing in Nepal with the introduction of the Khalti Payment Gateway. This integration supports the Nepalese Rupee (NPR) and simplifies online transactions, enhancing the convenience for organizations and applicants alike.

This is yet another addition to our wide range of payment gateways, including Paystack, Stripe, CCAvenue, Billdesk, Cashfree, Paytm, PayU, and Razorpay, that equips education organizations to manage education fees in a lot of currencies.

 

Unlock deeper insights with enhanced fee reporting

We have enhanced our fee reporting capabilities in Collexo by introducing two new reports for you:

  • Fee ledger summary: This report provides a detailed overview of your ledger, categorizing data by fees. You can monitor amounts collected, outstanding balances, and discounts applied, including late fees.
  • Fee collection summary: Gain insights into your fee collections categorized by payment type. This report allows you to analyze miscellaneous payments and customize views based on dates to better manage your data.