Introduction

In the world of effective communication, sending test messages is crucial for ensuring everything runs smoothly. This article is your guide, providing step-by-step instructions and valuable insights. Whether you're a pro or just starting, mastering this skill will help ensure your messages hit the mark. Let's dive in and explore the strategies to send test communications with confidence.

How to Send Test Communication?

The first few steps are common for both test email and test SMS communication:

1. Navigate to Leads Manager > Manage Leads.
   
2. Click Search to view leads.
   
3. Select at least two leads.
4. Click Action drop-down present above the leads table and click on Communicate.
   

 To send a test Email communication

1. A Pop up will open, choose the email symbol there and select the predefined Template or create a new template as required.
   
2. Select Send Test Email, from the button present at the bottom of communication pop-up.
   
   
3. Fill in the required email address and click on the Send Email button to receive test communication.

To send a test SMS communication

1. A Pop up will open, choose the message symbol and select the predefined Template.
2. Select Send Test SMS, from Action button present at the bottom of communication pop-up.                            
   
3. Fill in the required Mobile Number and click on Send SMS button to receive test communication.